Today’s 24K gold: ₦202,500 per gram
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Terms, delivery and returns

These terms apply to every order placed on baybissgoldltd.com with BAYBISS GOLD, operated by BAY BISS MULTI SYNERGY LTD (RC-1742694). By placing an order you agree to them. Please also read our Privacy policy.

Our gold

  • Every piece is sold with its stated karat (18KT, 21KT, 22KT or 24K) and weight. Weights are measured in our Guzape, Abuja shop and may vary very slightly between identical pieces.
  • Photos show the actual piece or the same design; colour can look slightly different on screen.
  • Designer pieces are sold as genuine, with the condition and items included stated on each product page.

Prices

Prices are in Naira (₦). Gold-rate pieces are priced from the day’s 24K gold price, the karat, the weight and a making charge, so prices can change with the gold market. The price you pay is the price shown in your cart when you place your order.

Payment

  • Paystack: card, bank transfer, USSD or bank app. Your order is confirmed as soon as Paystack confirms payment.
  • Direct bank transfer: the account details are shown at checkout, after you order and in your order email. Use your order number as the payment reference. Your order is held for you and prepared once the payment arrives.

If a bank-transfer payment has not arrived within 48 hours, we may cancel the order and return the piece to stock.

Delivery

  • Door-step delivery across Nigeria takes 3 to 5 days, insured and tracked.
  • Door-step delivery in Nigeria costs ₦30,000 and is free on orders of 50 grams of gold or more. International delivery to any other country takes 3 to 7 days, is free on orders of 50 grams of gold or more, and otherwise costs $100, charged in naira at our US dollar rate on the day you order. Any import duties or taxes in your country are paid by you on delivery.
  • You can also collect free from our Guzape, Abuja office by appointment.
  • Please check your order when it arrives and tell us within 24 hours if anything is wrong with it.

Returns, exchanges and refunds

  • If a piece arrives damaged, or is not the piece you ordered, contact us within 48 hours of delivery and we will replace it or refund you in full, including delivery.
  • Other returns or exchanges are accepted within 7 days of delivery if the piece is unworn, undamaged and in its original packaging, with proof of purchase. Gold-rate pieces are refunded at the price you paid or the current gold price, whichever is lower.
  • Pieces that were resized, engraved or made to order, and earrings for hygiene reasons, cannot be returned unless faulty.
  • Approved refunds are paid within 7 working days, to the card or bank account you paid from.

To start a return, call or WhatsApp us with your order number.

Your account

Keep your password private. New accounts are confirmed with a one-time code. We may suspend accounts used for fraud.

Questions

BAY BISS MULTI SYNERGY LTD (RC-1742694), No. 23 Guzape, FCT Abuja, Nigeria. Phone or WhatsApp +234 915 111 1244, email baybissmulti@gmail.com.